Frequently Asked Questions

How long does delivery take?

We deliver all over Bangladesh. Standard delivery takes 1-2 business days in Dhaka and 2-4 days outside Dhaka.

What payment methods do you accept?

Visa, Mastercard, bKash, Nagad, Rocket, Bank Transfer

Can I return a product?

Yes, we have a 30-day return policy. Please check our Return & Exchange page for more details.

Is my information secure?

Yes, we use SSL encryption and secure payment gateways to protect your personal and financial information.

How do I track my order?

You will receive a tracking number via email or SMS after your order is dispatched. You can use this to track your shipment in real-time.

What if my order is damaged?

If your order is damaged, please contact us immediately with photos of the damage. We will replace or refund your order.